Noticeboard

ARE YOU AND YOURS REGISTERED WITH A DENTIST?? "to be entitled to receive your dental care under the NHS, you must be registered with your dentist and the registration needs to be renewed every two years.  The Glens Dental Practice situated in the Medical Centre is accepting new patients of all ages and welcoming back our past patients who registration has lapsed.  Call at the dental reception in the Medical Centre or telephone 028 21771242 for details about your NHS dental registration.

Men ACWY Vaccine: Now available for all young people who were born between 02.07.1998 and 01.07.1999, and for Students up to the age of 25 who will be commencing University in 2016 for the first time, please contact reception to make an appointment.

ANTIBIOTIC REQUESTS: In accordance with NHSCT guidelines, the practice will no longer be able to issue antibiotics for any purpose (ie: coughs, chest infection etc). It will be necessary for the patient to attend either a Nurse or GP for assessment. In the case of a suspected kidney/urine infection a urine sample must be left in for analysis. 

IMPORTANT: ARE YOU AGED 50 OR OVER AND DO YOU SMOKE - If so
You are at risk of Peripheral Vascular Disease
Please see latest news section for full details

In-House Counselling Service
Mr Joe Brogan holds weekly clinics.  These are free of charge to our patients.  If you are interested please speak to your doctor.

Out of Hours
“Dalriada Urgent Care” provides this service. When the medical centre is closed a pre-recorded message will be obtained by phoning 2177 1411 or alternatively you may telephone directly. 028 2566 3500 Please consider that this is an emergency service only

 Access 


We use a full appointment system.  We operate to ensure 48-hour access to a health care professional.  This means that you as a patient should not have to wait any longer than 2 working days to see or speak to a doctor or nurse.  If an appointment within 48 hours has not been offered and you feel your problem cannot wait please leave a contact number and a doctor will return your call at the nearest possible time.  Whilst we can ensure that you speak to or are seen by a healthcare professional within 2 days we cannot guarantee that it will be with the doctor or nurse of your choice.

  • Try to arrive on time for your appointment/or keep your phone line free
  • Remember one appointment is for one person
  • Cancel your appointment as soon as possible if you don't need it

Bear in mind some problems take longer than others and be patient if you have to wait (one day your problem might be the long one).

If a patient rings outside these times he/she may be asked to ring back during the appointed times.  If this is not possible the patient may leave a number for the doctor to make contact at an appropriate time.

In an emergency the Receptionist will take details.  Assurance will be given to the patient that it will be attended immediately.  The duty doctor will be contacted immediately and appropriate will be taken.

Surgery Hours by Appointment (Tel: 028 21771411)

You can also book, view or cancel appointments on-line, please call to reception for more details.

Due to the increased number of wasted appointments, it has been necessary to implement a DNA policy this can be obtained from the further information section on our website or from a member of staff at the medical centre.

Please note due to Covid the appointment system has been altered you can contact reception for more details. We  will continue to try and offer 48 hr access to a medical professional.

 
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