This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

ARE YOU AND YOURS REGISTERED WITH A DENTIST?? "to be entitled to receive your dental care under the NHS, you must be registered with your dentist and the registration needs to be renewed every two years.  The Glens Dental Practice situated in the Medical Centre is accepting new patients of all ages and welcoming back our past patients who registration has lapsed.  Call at the dental reception in the Medical Centre or telephone 028 21771242 for details about your NHS dental registration.

Men ACWY Vaccine: Now available for all young people who were born between 02.07.1997 and 01.07.1998, and for Students up to the age of 25 who will be commencing University in 2016 for the first time, please contact reception to make an appointment.

ANTIBIOTIC REQUESTS: In accordance with NHSCT guidelines, the practice will no longer be able to issue antibiotics for any purpose (ie: coughs, chest infection etc). It will be necessary for the patient to attend either a Nurse or GP for assessment. In the case of a suspected kidney/urine infection a urine sample must be left in for analysis. 

IMPORTANT: ARE YOU AGED 50 OR OVER AND DO YOU SMOKE - If so
You are at risk of Peripheral Vascular Disease
Please see latest news section for full details

In-House Counselling Service
Mr Joe Brogan holds weekly clinics.  These are free of charge to our patients.  If you are interested please speak to your doctor.

Out of Hours
“Dalriada Urgent Care” provides this service. When the medical centre is closed a pre-recorded message will be obtained by phoning 2177 1411 or alternatively you may telephone directly. 028 2566 3500 Please consider that this is an emergency service only

PALS

PALS (Patient Advice and Liaison Service)

The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.


 
Health and Social CareThis site is brought to you by My Surgery Website